This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a purchase. By using our services, you agree to the practices described below.

We collect basic information such as your name, email address, phone number, shipping address, and payment details when you place an order. We also collect technical data like IP address, device type, and browsing activity to improve website performance and security.

Your information is used to process orders, provide customer support, deliver products, send order updates, and improve our services. We may also use anonymous data for analytics and website optimisation.

We never sell your personal information to third parties. However, we may share necessary data with trusted partners involved in order fulfilment, such as payment providers, couriers, and security/anti-fraud services. These partners only receive the information required to complete their tasks.

All payments are processed securely through encrypted systems. We do not store full payment card details on our servers. Your personal data is protected using industry-standard security measures to prevent unauthorised access.

You have the right to request access to your stored data, ask for corrections, or request deletion where legally applicable. If you wish to update or remove your information, please contact us at info@sochilondon.com.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page.